If you're not receiving the SMS verification code during your Bullwaves account registration, it could be due to several common issues. Please follow the troubleshooting steps below:
Tap the "Resend" option on the registration page to request a new code.
Please note: delivery might be delayed due to temporary network congestion.
Make sure your phone number is entered correctly, including the country code.
Double-check for typos or missing digits.
Ensure your phone has a stable signal and that Airplane Mode is turned off.
Try restarting your device and requesting the code again.
SMS delivery delays can also occur during high platform traffic.
Disable Do Not Disturb mode.
Check if your phone or mobile carrier is blocking short code messages.
Some spam filters or third-party apps may block messages from unknown numbers.
Make sure your SIM card is active, correctly inserted, and not damaged.
Confirm that SMS services are enabled by your mobile provider.
If you're unsure, contact your carrier for confirmation.
Your phone number may already be linked to another Bullwaves account or might have exceeded the allowed number of verification attempts.
Still not receiving the code?
👉 Please contact our Support Team we’ll help you complete your registration.
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Bullwaves is a trading name of Equitex Capital Limited (Registration No. 8434948-1), a company authorized and regulated by the Financial Services Authority (the "FSA", licence no. SD185) with legal registered address in CT House, office number 9A, Providence, Mahe, Seychelles and physical address in Office No. Al9C, Providence Complex, Providence, Mahe, Seychelles.
ETX Services Limited with company registration number HE455407, a company registered in Cyprus with registered address Archiepiskopou Makariou lll 160, 3026 Limassol is appointed as Independent Representative and Distributor.
ETX Services Ltd is not the Licensed Entity in the EU but only acts as the Service entity for Equitex Capital Ltd.
Risk Disclaimer:
Over-the-counter derivatives are complex instruments and come with a high risk of losing your initial capital rapidly due to leverage. You should consider whether you understand how over-the-counter derivatives work and whether you can afford to take the high level of risk to your capital. Investing in over-the-counter derivatives carries significant risks and is not suitable for all investors.
When acquiring our derivative products you have no entitlement, right or obligation to the underlying financial asset. Equitex is not a financial advisor and all services are provided on an execution only basis. Information is of a general nature only and does not consider your financial objectives, needs or personal circumstances. Important legal documents in relation to our products and services are available on our website. You should read and understand these documents before applying for any Bullwaves products or services and obtain independent professional advice as necessary.
Regional Restrictions:
The information or services described on this website is not directed at or offered to residents of Belgium, North Korea, United States, Afghanistan, Belarus, Central African Republic, China, Iran, Russia, Cuba, Libya, Nicaragua, Palestinian Authority/Gaza/West Bank, Venezuela and to jurisdictions on the FATF and EU/UN sanctions lists or any other person in any jurisdiction where such distribution or use would be contrary to local laws or regulations. For more information please contact our support. Clients who onboarded via www.bullwaves.com can contact our support team at support@bullwaves.com.For complaints please email us at compliance@bullwaves.com
For complaints please email us at compliance@bullwaves.com